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support/ exitway/ certificate

Troubleshooting

The console’s certificate changed

Exitway refuses to connect when the certificate it trusted changes.

Exitway pins the console’s certificate when you first tap Trust, and refuses to connect if it changes. If you expected the change, sign out in Settings and connect again to trust the new certificate.

More in Troubleshooting

A device has no internet after moving it to a VPN→The VPN shows connected but no traffic passes→A streaming app still shows your home country→“The console refused the change”→The console is not found, or Exitway cannot connect→