Support
Phonic
Docs
Release notes
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gremlin.group ↗
support.gremlin.group
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phonic
Phonic help
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Recording, transcription, Insights, iCloud and Apple Watch.
Version 1.0 coming soon
iOS, iPadOS, macOS and watchOS 27
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Phonic Pro
PRO
A £2.99 in-app purchase that adds speaker identification, system audio, Meeting mode and Insights. Articles marked PRO need it.
What Pro includes
Getting started
What Phonic does
What Phonic Pro includes
Download the speech and speaker models
Recording
New Recording and Quick Record
Record a Teams or Zoom call
PRO
Import audio or video
If Phonic stops during a recording
Transcription and speakers
How speakers are named
PRO
Re-transcribe in another language
Insights, search and export
What the Insights tab shows
PRO
Search your recordings
Export a transcript or audio
iCloud and storage
Where your recordings are stored
Move recordings from the previous app
Apple Watch, widgets and Mac
Record on Apple Watch
Widgets, controls and the Action button
Phonic on the Mac
Troubleshooting
Other apps record as silence on Mac
PRO
Audio from Safari is not recorded
PRO
The Live Activity disappeared
Release notes
What is in Phonic 1.0, and what changes in each update.
Contact us
Tell us your device and what happened, and we will reply by email.